# User Agreement These Terms of Use govern your use of the services provided under this Agreement by a service provider (hereinafter referred to as «WLTX»). WLTX provides fiat currency to cryptocurrency and cryptocurrency to fiat currency exchange services (hereinafter referred to as “Exchange Services”), as well as cryptocurrency custodial wallet services allowing to store funds, transfer them and manage accounts in supported cryptocurrencies (hereinafter referred to as “Custodial Wallet Services”) (both services will be referred to as “Services” hereinafter). The Services are available exclusively through the WLTX platform (hereinafter referred to as the “Platform”). The Platform is a partially automated online system located at / (hereinafter referred to as the “Site”) and in the WLTX application. By interacting with the Platform and using the Services, you agree that you have read, understood and accepted all the terms and conditions of use of services. WLTX reserves the right to unilaterally change the terms of use at any time. Such changes and amendments shall become effective upon their publication on the Site. Interaction with the Platform and use of the Services means your agreement to the terms of use published on the Site at the time of logging in to the Platform. If you do not agree to the WLTX terms of use published on the Site, you must immediately stop interacting with the Platform and using the Services. Your continued use of the WLTX Services after any changes to these Terms constitutes your agreement to the modified Terms. 1. Terms and Definitions The terms “You/Yours” and “Customer” refer to the natural person who has agreed to all WLTX terms and conditions, as well as other relevant policies, and who uses the Services available on the Platform. The term “Your Account” means the account created by You on the Platform. You may only create one Account. By using your Account, you agree to use the Services solely on your own behalf and not on behalf of any third party. You are solely responsible for any and all activities that occur with your Account. WLTX has the right, in its sole discretion, to refuse to open an account for you and to suspend or delete any existing account. The term “Your Wallet” means your cryptoasset wallet that WLTX has created on the Platform at your request. The term “Stored Crypto Assets” means the crypto assets that you store in your Wallet. The ownership of the “Stored Crypto Assets” remains with you. WLTX may not borrow, sell, transfer, loan, encumber or pledge the Stored Crypto Assets without your consent, except as required by WLTX under applicable law. As the owner of the Stored Crypto Assets, you bear any risks associated with them. “Order” means (l) a purchase by you of cryptocurrency from WLTX through the Platform; or (ll) a sale by you of cryptocurrency to WLTX through the Platform; or (llI) a deposit of Crypto Assets to your Wallet initiated by you; or IV) a withdrawal of Stored Crypto Assets to another public blockchain address initiated by you. Any Orders relating to Clauses I) and II) of this Section constitute a bilateral transaction to which WLTX and you are the exclusive parties.
2. Basic Principles of the Services WLTX reserves the right, if necessary, to request additional information and documents from you in accordance with applicable law and WLTX internal procedures. If you fail to provide the requested information or documents, WLTX has the right to restrict your access to the Platform. The list of available cryptoassets is subject to change without prior notice. WLTX does not provide Services to legal entities. WLTX does not store, protect or manage fiat currency on your behalf. WLTX does not provide financial/investment advice. WLTX is not a bank. Cryptocurrencies are highly volatile assets, i.e. their price can change from maximum values to minimum values and vice versa in a short period of time. All information provided by you as part of your use of the Services is processed in accordance with our Privacy Policy.
3. Order Processing * WLTX is not responsible for delays or failures in the fulfillment of orders resulting from problems in telecommunication, computer and other systems; blocking or closing of accounts, freezing or withholding of funds, denial of service; change of political regimes, civil strike; and actions of third parties not under the control of the Platform * An Order shall be deemed to have been fulfilled if: (l) WLTX has transferred the required cryptocurrency amount to the cryptocurrency wallet of your choice (in the case of a cryptocurrency purchase by you); or (ll) WLTX has transferred the required fiat currency amount to the account specified by you (in the case of a cryptocurrency sale by you); or III) you have received the required amount of crypto-assets to your Wallet; or IV) the required amount of crypto-assets has been transferred to another public blockchain address specified by you. * WLTX may charge a fee for processing your Order. You will be notified about its amount before confirming the Order. * In case of withdrawal of Stored Crypto Assets, your Wallet must have a sufficient balance to process the Order, including payment of any fees charged. * If you provide incorrect or false information when placing an Order (including, but not limited to, a bank account number belonging to a third party), which subsequently results in the inability to fulfill the Order, the fees associated with the cancellation of the Order will be paid by you. * After the Order is fulfilled, the transferred funds cannot be refunded. * If the amount of received cryptocurrency differs by more than 20% from the amount specified in the Order, WLTX has the right to unilaterally reject the Order. * Due to the volatility of the cryptocurrency market and the probability of significant price fluctuations, there may be situations when the price of a certain amount of cryptocurrency may change between the time of the Order initiation and the time of its processing. Although rare, such instances may nevertheless occur. If the amount of cryptocurrency sent to you differs from the market value by more than 2% between the time the Order is initiated and the time it is processed, WLTX reserves the right to reject the transaction and contact you with the new cryptocurrency payment amount. You can either reject the transaction or proceed with it at the new rate. * When making a refund, all fees for the cryptocurrency or fiat money transfer are deducted from the funds received from you. * WLTX reserves the right to temporarily withhold the funds transferred by you to the Platform in case of attempted attacks on the server, as well as any hacking attempts and fraudulent actions with the scripts of the Site. Funds will be returned to you by the same payment method upon request. * By using the Services, you agree that the Platform's liability is limited to the funds received from you to fulfill the Order. The Platform makes no additional warranties and assumes no additional obligations to you. * WLTX reserves the right to refuse to accept an Order or to cancel any Order in process. 4. Liability and Indemnification * WLTX undertakes to use reasonable efforts to ensure that Orders are processed in a timely manner, but WLTX makes no representations or warranties as to how long this will take, as this process is subject to a variety of factors beyond the control of WLTX. * Services are provided to the best of WLTX's ability without any representations or warranties of any kind, whether express, implied or statutory. WLTX does not guarantee acceptance of any Order. By acknowledging this, you hereby agree that WLTX shall not be liable for damages or losses resulting from or related to: I) the inaccuracy, inaccuracy, or omission of cryptocurrency price data, II) error or delay in the transmission of such data, or III) the discontinuance of the publication of such data. * To the fullest extent permitted by applicable law, in no event shall WLTX or its subsidiaries, affiliates, beneficiaries, owners, shareholders, board members, directors, representatives, attorneys, officers, managers, employees, agents or contractors be liable for any lost profits or business opportunity, diminution in value, loss, damage or leakage of data, or for damages whether intentional, incidental, consequential, moral or similar damages arising out of or in connection with the use of the Cryptocurrency Price Data. * You agree to defend WLTX, its subsidiaries and affiliates, beneficiaries, owners, shareholders, board members, directors, representatives, attorneys, officers, managers, employees, agents and contractors against claims, actions, proceedings, investigations, demands, claims, actions, suits, costs, expenses and damages related to I) your use of the Services, (ll) your violation of these Terms of Use, or (lll) your violation of other relevant WLTX policies or guidelines, or IV) your violation of applicable law or the rights of third parties during your use of the Services. * You acknowledge that WLTX is not responsible for the actions of any third party providing investment or financial advice and investment or other services to you through the Platform. WLTX strongly recommends that you only use cryptocurrency wallets that are under your direct control. WLTX cannot be held liable if you order the sending of purchased cryptocurrency to a wallet that is not under your direct control. 5. Acceptable Use Policy By using the Services, you unconditionally agree to: * Not to violate the law, defame, libel, threaten, intimidate or harass anyone; * Not impersonate another person; * Not to conceal your location by IP proxying or other means; * Not misappropriate or infringe publicity, intellectual property or other proprietary rights; and * Not violate any applicable laws or regulations.
6. Dispute Resolution and Applicable Law WLTX and you agree that disputes arising between you will be resolved primarily through mutual negotiation. In such case, you should contact WLTX by sending an email describing the problem to and WLTX will contact you at the email address used for registration or other contact information you provided to WLTX to access the Platform. The provision of the Services shall be governed by and construed in accordance with Polish law, and the parties submit to the exclusive jurisdiction of the Polish court. 7. Terms of Use Form You and WLTX acknowledge that the electronic form of these Terms of Use is legally consistent with the Terms of Use in writing and signed by both parties. 8. Third parties WLTX may transfer (including abroad) your personal data to its third party partners in accordance with its Privacy Policy and applicable law. 9. Termination Policy WLTX reserves the right to terminate your access to use the Services at its sole discretion at any time and without notice. You may delete your account on the Platform at any time. 10. Right to use the Services 11. In accordance with its regulatory obligations, WLTX prohibits the provision of the Services in certain jurisdictions (hereinafter referred to as “Prohibited Jurisdictions”). 12. By creating an account, you represent and warrant that you: * are of legal age to enter into a binding contract (minimum 18 years of age); * have not previously been disqualified from using the Services; * are not located in or resident in Prohibited Jurisdictions; and * will not use the Services if prohibited by applicable law in your jurisdiction. WLTX has the right to reject your Orders and freeze the Crypto Assets stored in our wallets if we find that you have provided us with false or misleading information regarding your right to use the Platform. The list of Prohibited Jurisdictions for the Services includes: Afghanistan, Belarus, Cuba, Hawaii USA , Iran, Iraq, Louisiana USA , Myanmar, New York USA , North Korea, Russia, Somalia, South Sudan, Sudan, Syria, and unrecognized or disputed territories. The list of Prohibited Jurisdictions for the provision of Custodial Wallet Services includes: Alabama U.S. state), Alaska U.S. state), Arkansas U.S. state), Canada, Connecticut U.S. state), Georgia U.S. state), Idaho U.S. state), Iowa U.S. state), Kentucky U.S. state), Louisiana U.S. state), Massachusetts U.S. state), Mississippi U.S. state), Nebraska U.S. state), Nevada U.S. state), New Jersey USA , New Mexico USA , North Carolina USA , Ohio USA , Oklahoma USA , Oregon USA , Puerto Rico, Rhode Island, South Dakota USA , Vermont USA , Washington USA , West Virginia USA . Disclaimer for Customers from individual jurisdictions: Alabama, Alaska, Nevada, New Mexico, North Dakota, Puerto Rico, Vermont, Washington, DC. WLTX does not and will not accept Orders to exchange fiat currency for cryptocurrency from Customers residing in the above states and U.S. territories for the following cryptocurrencies: Axie Infinity AXS, Binance Coin BNB , Chiliz CHZ, Holo HOT, SushiSwap SUSHI, and TRON TRX. WLTX will reject such Orders if it is discovered that you initiate them while a resident of the aforementioned states and U.S. territories.
Texas. Although Texas Customers are permitted to create Orders to exchange fiat currency for cryptocurrency (e.g., from credit card to Bitcoin) or cryptocurrency for fiat currency (e.g., from Bitcoin to credit card), WLTX has certain restrictions, namely: 1 WLTX does not and will not accept Orders for stablecoins (e.g., Tether) from Texas customers; and 2 WLTX will reject such Orders if it discovers that you initiate them while a Texas resident. By initiating Stablecoin Orders on WLTX, you confirm that you are not a Texas resident and are authorized to purchase Stablecoins through our platform. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://userpolicy.gitbook.io/wltx/user-agreement.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.