# Privacy Policy
This policy regulates your use of services provided by a service provider (hereinafter referred to as «WLTX»).
This Privacy Policy (together with our Terms of Use) governs our collection, processing and use of your Personal Information. Personal Information means data that identifies you personally, such as your name, address, biometric data, and e- mail address.
This Privacy Policy informs you:
1. who is responsible for safeguarding your personal information;
2. about the ways in which we collect and use Personal Information;
3. what sources we use to collect information about you;
4. the reasons for collecting biometric data and how we process it;
5. how we use IP address information and our use of cookies;
6. the disclosure of Personal Information to third parties;
7. your ability to correct, update and delete your Personal Information, and
8. the security measures we take to prevent the loss, misuse or corruption of Personal Information under our control. Who is responsible for safeguarding your Personal Information? The safeguarding of your Personal Information is the responsibility of our Data Protection Officer DPO , who can be contacted with questions regarding your Personal Information. To contact our DPO, please email us at [support@wltx.io.](mailto:support@wltx.io)
Collection and Use of Personal Information We may collect your Personal Information if you use the Site, open an Account to use our Services, or make any Transactions on wltx.io. The types of Personal Information we collect may include:
1. your name;
2. a photo identification document;
3. your biometric information;
4. your address;
5. telephone number;
6. e-mail address;
7. username;
8. IP address(es) and geolocation;
9. device and browser information;
10. bank details, including account numbers;
11. date of birth; and
12. transactions.
We may use your Personal Information for the following purposes:
1. to allow you to open and operate an Account on Wltx.io;
2. to allow you to make Transactions on Wltx.io;
3. to answer your questions if you contact us;
4. analyze your use of our Site;
5. as required by regulatory authorities;
6. to provide you with information about products and promotions that may be of interest to you from ourselves and third parties (you may opt-out of marketing communications if you do not wish to receive them);
7. for market research, such as studying our Customers' needs and opinions on issues such as our performance, etc. We only use your Personal Information for the purposes for which it was provided to us. Sources of Information
We obtain Personal Information about you from a variety of sources, which include but are not limited to:
1. your personal account on the wltx.io website;
2. your social media profiles and accounts (such as Facebook, Google);
3. blockchain networks of various cryptocurrencies Bitcoin, Lightcoin, Etherium, BitcoinCash blockchain, etc.).
Biometrics
As part of the verification of your account, we collect biometric data to ensure that the identity document presented is indeed the Customer's. This is done by comparing the provided facial photo with the image contained in the document.
Biometric data is used by us solely for the purposes for which it is collected. They will not be used by us for any other purpose without obtaining further written consent. We will not share biometric data with third parties unless it is to fulfill a legal requirement or with the written consent of the individual.
We ensure that any third party vendor who accesses biometric data on our behalf is bound by this privacy policy. IP addresses We may collect information about your computer, including, where possible, information about your IP address, operating system and browser type, for system administration purposes and to provide aggregated information to our advertisers. This is statistical data about the actions and behaviors of our users that does not identify any individual.
Please note: it is prohibited to use Proxy / VPN or any other software that can hide your location when using WLTX services.
Cookies
We use a browser feature known as “cookies” that assigns a unique identification to your computer. Cookies are usually stored on your computer's hard drive. The information collected through cookies is used by us to evaluate the effectiveness of our Site, to ensure its performance and to analyze trends. The information collected through cookies allows us to determine which areas of the Site are most frequently visited and what difficulties our visitors have in accessing the Site. With this information, we can improve your use of Wltx.io by identifying and providing you with more of the features and information you desire and by eliminating access difficulties. We also use cookies and/or technology known as “web bugs” or “web beacons,” which are typically stored in emails, to help us acknowledge your receipt of and responses to emails and to provide you with a more personalized use of the Site.
We use a third-party service provider(s) to better understand your use of the Site. The service provider(s) will place cookies on your computer's hard drive and will receive information we select that allows us to learn how visitors navigate the Site, what products are viewed, and general information about Transactions. Our service provider(s) analyze(s) this information and provide(s) us with summary reports. The information and analysis provided by our service provider(s) will be used to help us better understand the interests of visitors to the Site and how to better serve those interests. Information collected by our(s) service provider(s) may be matched and linked to information we collect about you when you use Wltx.io. Our service provider(s) are contractually prohibited from using information obtained from the Site for any purpose other than to assist us.
By using the Site, you agree that we may use cookies for the purposes set forth above.
Disclosure of Personal Information
We use Personal Information for the purposes specified at the time you provide such information and/or for the purposes set forth in this Privacy Policy and/or as otherwise permitted by law. We may share the Personal Information you provide with our partners, agents, representatives, trusted service providers and contractors only for those specific purposes. We may also share Customer Personal Information with financial institutions, insurance companies or other companies in the event of a merger, asset sale or other company reorganization. We may also share Customer Personal Information with law enforcement or regulatory agencies as required by law. We require that any third party organization that receives or has access to Personal Information protect such Personal Information and use it only to perform services for you or for Wltx.io, unless otherwise required or permitted by law. We will ensure that any such third party organization is aware of our obligations under this Privacy Policy, and will enter into contracts with such third parties under which they will be bound by terms that protect any Personal Information disclosed to them to an extent no less than the obligations we have to you under this Privacy Policy or that we have under applicable data protection laws. In particular, where we are required and permitted by law, we may share your Personal Information with the following third-party organizations:
1. third party identity service providers (e.g., those engaged in identity and address verification);
2. banks that handle card purchases and issuance;
3. payment processing partners;
4. our partners and service providers;
5. to banks or other financial institutions when dealing with complaints or refund requests;
6. to relevant government and regulatory authorities upon formal request.
Please note that we work with partners in different countries, so your information may be processed and stored in different jurisdictions, but only in accordance with the law in that particular jurisdiction.
We are committed to ensuring the security of your personal information at all times through the use of secure data transmission channels, contractual obligations and other means (for example, working strictly with trusted partners who have sufficient data protection measures in place).
Changing, updating, deleting personal information
You have the right to access your Personal Information and to request the amendment, updating and blocking of inaccurate and/or incorrect data by sending us an e-mail at [support@wltx.io.](mailto:support@wltx.io)
You may also request the deletion and destruction of your Account and Personal Information by sending us an email at: [support@wltx.io.](mailto:support@wltx.io) We will only consider your request if it does not conflict with our legal and regulatory obligations. A minimal fee may be charged for access to your Personal Information. Security
We have implemented security measures to ensure the confidentiality of your Personal Information and to protect it from loss, misuse, alteration or destruction. Only authorized WLTX personnel have access to your Personal Information, and those personnel are required to treat this information as confidential.
Our official e-mail address is
The security measures in place will be reviewed from time to time in accordance with legal and technical amendments. Storage of Personal Information We will retain your Personal Information only for as long as we need to, in accordance with the purposes set out in this Privacy Policy and our own legal and regulatory requirements. In accordance with our data retention obligations, we will retain relevant data for a minimum of five years after it is closed by Customers. Links Our Site may contain links to other websites and resources provided by third-party organizations.
This Privacy Policy applies only to our Site. To access third-party sites or sources, you must leave our Site. We have no control over these third-party sites or any of their content, and you agree that we have no responsibility or liability for any of these third-party sites, including, without limitation, their content, policies, policies, failures, promotions, products, services or activities and/or any damages, losses, failures or problems caused by, related to or arising from these sites.
We encourage you to familiarize yourself with all policies, rules, procedures and regulations, including privacy policies, on each site you visit. Marketing You have the right to ask us not to process your Personal Information for marketing purposes. You can exercise your right to prevent such processing by checking the boxes next to the forms we use to collect your Personal Information. You may exercise your right at any time by contacting us at [support@wltx.io.](mailto:support@wltx.io)
Changes to The policies, content, information, promotional materials, disclosures, disclaimers and features of our Site may be revised, changed, updated and/or amended at any time and without notice, in WLTX's sole and exclusive discretion. In the event of changes to this Privacy Policy, we will take steps to notify all users by sending notices on our Site, and will post the amended Privacy
Policy on the Site. By continuing to use our Site and services, you accept all amendments and changes. Feedback If you have any questions, comments or concerns about our Privacy Policy and/or how it is enforced with respect to Wltx.io, please contact us at the following e-mail address
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